CIPD Modules Help takes responsibility for delivering services promptly and according to clients’ requirements. If the service falls short of expectations, clients have the option to request a refund under our refund policy. We are committed to providing legitimate academic services, resulting in high customer satisfaction, with over 95 percent of our clients returning for additional orders.
In various situations, things might not go as planned, and in such cases, our refund policy can be utilised. It is essential to understand that all refund requests will be promptly handled and in accordance with the specified terms and conditions. Here are some circumstances that may warrant a full refund:
- When You Change Your Mind for Any Reason: You have the right to cancel your order at any time without explanation, provided you do so within 24 hours of placing the order and before a writer has started working on it. We recommend requesting a refund as soon as possible to avoid complications, as our writers need to be compensated for assigned orders.
- When We Have Charged Your Account Twice or More Times: In the rare event of a double payment for a single order, please inform us immediately, and we will promptly reverse the extra transaction, ensuring you can use your funds appropriately. This process may take up to five business days.
- When Your Sample Does Not Meet Your Specifications Even After 3 Revisions: We believe in the capabilities of our writers and offer free revisions until the sample meets your requirements. If, after several revisions, you remain dissatisfied, you are eligible for a refund, which will be processed within five business days.
Please note that refunds are only processed after a minimum of three revisions, and the initial edit (first draft) does not count.
- When You Have Submitted Two Similar Orders: If you accidentally submit two identical orders, please notify us immediately. If the orders have not been assigned to our writers, we can replace one of them with the appropriate instructions or cancel the orders upon your request.
- When We Fail to Submit Your Order by the Deadline: In the rare case of a missed deadline, you will be eligible for a full refund. However, if the delay occurred due to new instructions added by you, or if you fail to provide requested materials to the writer, a refund will not be applicable.
Our Quality Assurance Department thoroughly evaluates each refund request independently. They assess the sample based on your instructions, and if it fails to conform to the provided guidelines even after additional editing, you will receive a refund.
We assure you that our refund policy aims to eliminate concerns and ensure high-quality samples. It protects you from mediocrity and similar risks. If your refund claim is valid, we will process it within five business days. Rest assured that our QAD personnel make fair and unbiased decisions.
In conclusion, we strive to provide excellent service, and our refund policy is designed to maintain your satisfaction and confidence in our academic assistance.