7OS02 Learning and Development Practice provides a broad overview of learning and development for those working mainly in general people practice. It examines the role of the learning function in all types of organisations and explores how learning provision is shaped by a range of internal and external factors. It also highlights how organisational power and political structures can influence the learning function.

Table of Contents

Learning Outcome 1: Understand the external environment and internal organisational context for learning and development.

AC 1.1 Analyse the impact of the external environment on the organisational strategy, including the importance of horizontal and vertical alignment.

The external environment exerts a profound and continuous influence on organisational strategy, requiring organisations to scan, interpret, and respond to macro-level forces systematically. PESTLE analysis provides a structured framework for examining the political, economic, social, technological, legal, and environmental factors that shape the strategic landscape in which organisations operate and within which L&D functions must position their contribution (Armstrong and Taylor, 2023).

Political and regulatory developments, including post-Brexit trade arrangements, evolving employment legislation such as the Employment Rights Bill, and government skills policy including the apprenticeship levy reform, directly shape workforce development priorities. Economic conditions, including inflation, labour market tightness, and sector-specific growth or contraction, determine both the resources available for L&D investment and the urgency of reskilling and upskilling initiatives. The World Economic Forum’s (2024) Future of Jobs Report predicts that 50 per cent of employees will require reskilling by 2027 due to automation and AI integration, creating unprecedented demand for strategically aligned L&D provision (CIPD, 2024).

Vertical alignment refers to the connection between organisational strategy and the strategies of individual functions, including L&D. When L&D strategy is vertically aligned, learning priorities directly support the achievement of organisational strategic objectives, such as market expansion, digital transformation, or customer experience improvement. Without vertical alignment, L&D risks operating as a detached function delivering programmes that do not contribute meaningfully to organisational performance (Lancaster, 2023).

Horizontal alignment describes the coherence between L&D strategy and other functional strategies, including HR, operations, finance, and IT. Effective horizontal alignment ensures that learning interventions are coordinated with talent management, performance management, reward, and organisational design activities, creating a mutually reinforcing system of people practices. For example, a leadership development programme achieves greater impact when horizontally aligned with succession planning processes and performance management criteria (Rees and French, 2022). Porter’s competitive forces model and the resource-based view of the firm

irm provide complementary perspectives on how external and internal factors interact to shape strategy. The competitive forces model directs attention to industry structure and competitive positioning, while the resource-based view emphasises the development of distinctive organisational capabilities, including workforce skills and knowledge, as sources of sustainable competitive advantage. L&D professionals who understand both perspectives are better equipped to articulate how learning investment contributes to strategic positioning (Boxall and Purcell, 2022). AC 1.2 Critically evaluate the organisational strategy in relation to learning and development strategy and policy. The relationship between organisational strategy and L&D strategy should be one of dynamic interdependence rather than simple top-down cascade. Critical evaluation requires examining whether L&D strategy genuinely responds to and supports organisational priorities, or whether it operates according to its own internally generated logic (Lancaster, 2023). In strategically mature organisations, L&D strategy is derived from a thorough analysis of the capabilities required to execute organisational strategy, the current capability profile of the workforce, and the consequent development gaps that L&D is best positioned to address. This approach, informed by human capital theory and the resource-based view, positions L&D as a strategic enabler rather than a cost centre. However,...

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