Study Guide

7HR02 Playbook

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Level 7 is a different game — and the June 2026 brief for 7HR02 proves it. You’re handed Aurora Aesthetics Group: a 1,200-employee clinic network across Europe with a 12% clinical vacancy rate, 18% turnover concentrated in early-career staff, exit interviews calling the annual appraisal ‘meaningless’, and a string of failed quick fixes — retention bonuses, gimmicky stress workshops, costly assessment centres with no evidence they work. Four questions follow, each demanding roughly 1,000 words of original, persuasive argument: compare reputation-building approaches and rebuild the EVP, analyse recruitment technology, critically evaluate succession planning, and dissect performance management. At Advanced Diploma level you’re graded on six criteria — and the gap between Pass and Distinction is almost never knowledge; it’s argument. This 20+ page playbook shows you how to close it. It decodes the brand new AAG case study line by line, gives you five reputation approaches with the sequencing argument that turns comparison into originality, the EU AI Act high-risk analysis for Q2 that almost no other learner will make, three generations of succession planning with the capability-supply reframe that wins Q3, five performance management approaches resolved into a defensible hybrid, a citation strategy covering the exact journals and regulation assessors reward, an organisational examples bank (BrewDog, Adobe, Microsoft, Amazon), and paragraph-by-paragraph answer architectures calibrated to the 1,000-word allowance. Whether this is your first Level 7 submission or a resubmission after a referral — this playbook shows you what Distinction-level argument actually looks like, and how to write it.

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